Customers in Cabot and Conway now have access to QŪB (pronounced "cube"), a new interactive banking experience from FAB&T. This technology upgrade blends the convenience and independence of an ATM and online banking with the personal touch of being inside a FAB&T branch.
With QŪB, you can cash a check down-to-the-penny, make a deposit, pay your house or auto loan, and interact with live account representatives, all without leaving the comfort of your vehicle.
EMV Chip Cards
We love making your life safer and easier.
With your safety and convenience in mind, FAB&T is upgrading the debit cards we offer. All cards issued going forward will be equipped with EMV chips, a technology regarded as a global standard in safety.
By upgrading debit cards for our customers we are working to improve safety and reduce the chances of fraud, providing the same protection enjoyed by our credit card holders.
Debit cards expiring before August 2017 will be upgraded with a chip-enabled replacement mailed to you at no charge. Your account number and debit card number will remain the same.
Debit cards expiring after August 2017 can be upgraded — at no charge — simply by visiting one of our 21 FAB&T branch locations or contacting us at (800) 982-4511. Your account number and card number will not change.
Making the switch is free, quick and provides you with a more secure way to dine, shop and Live First.
EMV Chip Card FAQs
What is EMV?
EMV - Europay, Mastercard, Visa — technology is utilized globally to help customers become less vulnerable in their credit and debit card transactions. More than 130 countries, including the United States, recognize EMV cards, also known as “chip cards” or “smart cards” as a way to reduce fraud and improve security.
Each use of your chip-enabled card at a chip-enabled terminal generates a unique transaction code that cannot be used again. This makes it more difficult for your card to be fraudulently used.
What will it cost me to upgrade?
Nothing. FAB&T is offering its customers a fee- and hassle-free transition to the security of an EMV card.
Customers whose cards expire on or before August 2017 will receive a replacement card (with the EMV technology) in the mail. Customers whose cards expire outside of that window can visit or call any FAB&T location to request a replacement.
A new card will be issued or mailed immediately.
How long does it take?
We can re-issue cards — with your same number and account information — immediately. Visit any FAB&T location to upgrade your card safety.
Where can I use my new card?
Anywhere that FAB&T cards have been accepted in the past. Your card will continue to work at businesses and ATMs that have yet to upgrade and only accept magnetic strip transactions.
Is there anything else that can be done to protect my safety or minimize fraud?
It is always recommended that you monitor your account regularly and set up account alerts. Check purchases made on your card using FAB&T mobile application and online banking features.
If you suspect your card has been compromised, contact our 24-hour Customer Support Center at (501) 982-4511 or (800) 982-4511.
We understand that your schedule and your life don’t always allow you the opportunity to make it to a branch. That’s why we offer one of the best Online Banking products on the market, and best of all, it’s totally free! We offer the ability to view daily balances in real-time, view detailed statements online, view past account information, transfer funds, pay all bills electronically, reorder paper checks, receive e-statements, register for e-bills and view check images. You can do it all with online banking from FAB&T. To enroll in Online Banking with FAB&T, click here .
Save your stamps and your gas by utilizing BillPay from FAB&T. Pay all of your bills conveniently and easily from your computer, for free. We offer unlimited BillPay for free as part of our Online Banking suite of products and services.
It happens: you're on vacation and you want to buy that expensive souvenir, but you're not sure how much money is in your account. You will never be guessing again with our mobile banking products. We offer two types of mobile banking for your convenience:
A mobile-device optimized version of our website. Your Online Banking Username and Password will be required to use this option.
Available for both the iPhone and Android, this app allows you to check your latest account balance, search recent transactions, transfer funds between your accounts, find nearby branches and ATMs, deposit checks simply by taking a picture of it, send money to someone, send a gift or donation check, view check images, and much more.
Our Mobile Banking Apps are currently available in both the Apple iTunes Store and the Android Marketplace. Simply search for “FAB&T Mobile” or open the links below, then click to download.
For your convenience, we have included several links to User Guides and video tutorials below:
Downloadable PDF Guide
This PDF guide contains instructions for:
- Existing/returning FAB&T Online Banking users
- New users who are registering for Online Banking for the first time
- Enrolling in Mobile Banking via the new Mobile Banking app (both Apple and Android)
- Setting up, and making, your mobile deposit
- Online Bill Pay
Video Tutorial Library
- Existing/returning Online Banking users
- New/first time Online Banking users
- Online Bill Pay
- Mobile Banking App
Safe Deposit Boxes
We have a variety of sizes offered at all locations. Please note that not all sizes are available at each location.
- 3 x 5 x 21
- 5 x 5 x 21
- 3 x 10 x 21
- 5 x 10 x 21
- 10 x 10 x 21
Please be advised that the contents of Safe Deposit Boxes are not insured by the bank. Any contents being held in a Safe Deposit Box should be listed as part of the Safe Deposit Box renter's homeowner's insurance coverage.
Online Banking Security
In today's world, where people do their banking has changed. It is not often that a customer actually goes to a branch to conduct business. With the ease of Online Banking, a customer's finances are only a few keystrokes or mouse clicks away. That is why it is more important than ever to ensure that FAB&T has safeguards in place to keep your personal financial information secure. Click here for a brochure outlining some of the safety measures that we provide to you. Click here to view our security statement.